Business disputes settled in weeks, with humans making every decision.
Marzi is an AI platform that helps two businesses settle a commercial dispute without going to court. AI agents structure the case and run settlement rounds. If the parties don't agree, a licensed human arbitrator issues a binding award.
Most disputes are never resolved. They are absorbed.
A client refuses to pay. A partner breaks a contract. For a small business the options are bad: years in court with legal fees that can eat a large share of the claim, or writing off the loss. Most choose the write-off, quietly.
Arbitration law already offers a faster, binding route. It was simply too slow and expensive to organise for small claims. That organising work is what AI is good at.
Four agents with clear roles
Each agent has one job and a defined boundary. None of them can make a binding decision; that is a rule in the process, not a setting.
Case structuring
Turns a contract, invoices and emails into a structured case file and links every claim to the evidence behind it.
Party assistant
Helps each side state its position clearly, in plain words, without needing a lawyer. Both sides get the same tools.
Settlement engine
Runs rounds of structured proposals between the parties and drafts balanced offers that narrow the gap.
Arbitrator assistant
Prepares the complete record for the human arbitrator. It organises and summarises. It never rules.
AI works the case. Humans decide it.
The process is designed around a 30-day path, with most cases expected to end in the settlement stage.
Intake
Documents in, structured case out. The other side receives formal notice and joins with the same tools.
Settlement rounds
Structured proposals move both sides toward an agreement they sign themselves. Nothing is imposed.
Human arbitration
If there is no agreement, a licensed arbitrator reviews the record and issues a binding award under established arbitration law.
Built for the most sensitive moment in a business relationship
When the product is about trust, the architecture has to earn it.
Tamper-evident record
Every notice, deadline and submission is logged in a record that shows any later change.
Strict neutrality
Both parties get the same tools and the same information. The settlement engine has no side.
Confidential by default
Documents are encrypted in transit and at rest, and access is limited to the parties and the assigned arbitrator.
Established law, no new authority
Marzi runs on arbitration rules that have existed for decades and makes them fast and affordable enough for small firms.
Where Marzi stands: early access with first cases. We don't publish outcome statistics until there are enough real cases to make them meaningful.
Need agents that work under strict rules?
We build multi-agent systems with clear roles, audit trails and humans in charge. Tell us what yours should do.